Frequently Asked Questions


Where are your products made?

Our products are sourced, processed, and packaged in the U.S. That means less cost to you since there’s no need to worry about overseas shipping costs. Also, our pet products are made lovingly in small batches by pet lovers who care about your pet. 

Do the pet food and treats that you offer include filler, additives, and preservatives? 

We pride ourselves on using fresh and all-natural ingredients. Our products are sourced from the highest quality ingredients that you’ll recognize and easily pronounce. That means NO fillers, additives, or preservatives. 

Are your products people and pets safe?

You and your beautiful pets are our top priority. We believe that your pets are members of our family, which is why we provide only people and pet-safe products. We source the safest ingredients to keep your furry companion happy and healthy. 

Do you offer products through wholesale? 

Yes, we’d love to help spread our amazing products to more people. Visit our wholesale page and let us know a little bit more about your company and how you plan to sell or distribute our products. 

Why should I buy from you? 

All of our pet products are proven to be the best of the best. Our treats use natural ingredients that add vital nutrients to your best friend’s diet. This gives your pets the benefits of a raw diet without the normal hassle of preparing and purchasing raw food. Our preventative pet products aim to alleviate or prevent specific pet problems like bad breath or teeth, excessive itching, chewing or scratching, and more! With high-quality and all-natural products combined with our outstanding customer care, we’re the go-to source for your pet’s needs. 

Shipping & Returns

What is your shipping policy?

Orders of $20 and more ship free with 2-3 day estimated shipping. Need it faster? Select priority shipping at checkout and get your order even sooner for just a little extra. 

Please note that many carriers are experiencing delays with shipping and times may be adjusted accordingly. Please know that it is our goal to have your order delivered to you as quickly as possible. Tracking information will be emailed to you when your order ships so that you can keep an eye on it every step of the way. You can also choose to have shipping updates sent to your mobile device via text message at checkout.

What if I’m not happy with my product? 

We’re confident that you’ll be fully satisfied with our pet products. That’s because we’ve poured a lot into research and development to provide products that solve common pet problems. However, if you don’t absolutely love the results you get from our pet products, you can return them for a full refund with our 100% satisfaction/money-back guarantee. We eliminate the risk, so you have nothing to lose! 

How do returns work?

Returns are quick and easy! Simply contact us and we'll be happy to help.